Privacy Policy

Last Updated: January 2024

Introduction

Software Like You, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Fill out contact or inquiry forms
  • Request a quote or consultation
  • Subscribe to newsletters or updates
  • Communicate with us via email or phone

This information may include:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Project details and requirements

Information Collected Automatically

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Device type and identifiers

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process and deliver requested services
  • Send relevant communications about our services
  • Improve our website and user experience
  • Analyze usage patterns and trends
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We share information with trusted third-party vendors who assist in operating our website and providing services (e.g., FormSubmit for form processing)
  • Legal Requirements: We may disclose information when required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share information for other purposes with your explicit consent

We do not sell your personal information to third parties.

Third-Party Services

Our website uses the following third-party services:

  • FormSubmit (formsubmit.co): Processes form submissions securely. Their privacy policy is available at https://formsubmit.co
  • Google Analytics: Website analytics service (only active when analytics cookies are accepted). Google's privacy policy: https://policies.google.com/privacy

These services may collect and process data according to their own privacy policies.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Please see our Cookie Policy for detailed information about cookie usage and your choices.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Form submissions and inquiry data are typically retained for 2 years.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Objection: Object to certain processing activities
  • Portability: Receive your data in a structured format
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

How to Request Data Deletion

To request deletion of your personal data, please:

  • Email us at admin@softwarelikeyou.us with the subject line "Data Deletion Request"
  • Include your name and the email address associated with your data
  • We will process your request within 30 days

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Software Like You, LLC

Data Protection Officer: admin@softwarelikeyou.us

900 PEQUES ST, San Marcos, TX 78666

Phone: +1(360) 672-8404

Email: admin@softwarelikeyou.us